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After you
win an item, you are expected to pay for it promptly. According to eBay's rules,
the buyer and seller must contact each other within three days. In the original
listing, each seller indicates the forms of payment that he or she accepts,
which you should keep in mind when you decide to bid. Just about every seller
accepts PayPal. Some dealers accept money orders or checks, but PayPal is by far
the easiest way to pay for your purchases.
Information
about PayPal can be found in various locations on eBay's site. PayPal will bill
your credit card, or you can put money into your account. Sellers can have the
profits from their sales go directly into their PayPal accounts. Registering for
PayPal is quick and easy. Also, PayPal provides insurance up to $1,000 for your
items at a nominal cost. Before you set up a PayPal account, it is worthwhile to
read the New Buyer Overview.
eBay
encourages both buyers and sellers to leave feedback about their experience.
Reminders to leave feedback will appear in the My eBay section, where you track
your eBay activities. The reminder is toward the bottom of the page, and as each
item is displayed, there is a link under it that says "Leave Feedback."
The feedback
form consists of an text box, which has the name of the item that you purchased.
Underneath it is another text box, which contains the item number. Four radio
buttons appear next. You check one to rate the experience: positive, neutral,
negative, or "I will leave feedback later." Below the radio buttons is an text
box to leave comments. The final control is the Leave Feedback button. If you
have a problem, there is a link that says, "Dispute Console." This is the link
to go to if the item was inaccurately described or if you have not received your
item in a reasonable amount of time. The link presents a form and instructions
about how to submit your problem to eBay.
Once you buy
an item, the seller can leave feedback for you. In the Track Your eBay
Activities section, there is a number right under the user ID. Clicking on this
number brings up a page that shows which sellers left feedback and what they
wrote. The first time you receive feedback, eBay sends you an e-mail message.
After that, the information is on eBay's web site.
(AFB eBay
101)
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