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When your Item Sells

Once the auction closes, eBay sends an e-mail to you with information about the buyer and how much the item sold for. This e-mail also contains an option to send the buyer an invoice. At the bottom of the e-mail is the information that would appear on the invoice.

If the buyer uses PayPal, you will receive an e-mail message informing you that you have received an instant payment. In fact, the message will have the buyer's e-mail address as a return address, but it is actually sent through PayPal. In the body of the e-mail message is a link to view the transaction online. Activating this link brings up the PayPal log-in page. After you log in, the transaction page is displayed. Basically, this page lists the item's name, price, and shipping cost and the buyer's name, eBay ID, and e-mail and shipping addresses. Once the money is deposited into the seller's PayPal account, the seller can use these funds to pay for future eBay purchases. Money is deducted from the PayPal account first, and then the balance of the cost appears on your credit card statement.

Leaving and Receiving Feedback

Just as a buyer can leave feedback about a seller, a seller can and should leave feedback about a buyer. Leaving feedback for a buyer can be helpful if this person also sells on eBay. Future buyers can check the particular buyer's feedback score to determine whether they want to bid on an item that the person is selling. Feedback is critical to the eBay system.

Fraudulent eBay and PayPal E-Mails

It is possible that you will receive spam e-mails that appear to be from eBay and PayPal. If an e-mail message is really from eBay, your user name will be included, but that is not definitive. Never give out additional information by e-mail. It is fine to view an item using the link in an e-mail message from eBay, but do not give out your user name, password, or any other information. The same is true for PayPal. Do not give out your PayPal password, and do not enter your credit card number or other personal information unless you have gone to PayPal's web site manually, rather than through an e-mail link.  For a deeper look into this, see my Computer Security web site, especially the pages on Spam and Phishing.

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